Terms of Service

Please read our terms carefully before using e-Rekodi.



Terms & Conditions

Last updated: July 19, 2026

Terms of Service

Last Updated: July 18, 2026

1. Introduction

Welcome to e-Rekodi, a business management system designed to help businesses in Tanzania manage inventory, sales, purchases, expenses, customers, suppliers, reports, and other business operations.

These Terms of Service ("Terms") govern your access to and use of the e-Rekodi website, mobile applications, and related services ("Services"). By creating an account or using our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use e-Rekodi.




2. Eligibility

To use e-Rekodi, you must:

  • Be at least 18 years of age or have legal authority to operate a business.

  • Provide accurate and complete registration information.

  • Comply with all applicable laws and regulations of the United Republic of Tanzania.




3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

  • Keep your password secure.

  • Notify us immediately of any unauthorized access to your account.

  • Ensure that all information associated with your account remains accurate and up to date.

You are responsible for all activities that occur under your account.




4. Services Provided

e-Rekodi offers business management tools that may include:

  • Inventory Management

  • Sales Management

  • Purchase Management

  • Expense Tracking

  • Customer Management

  • Supplier Management

  • Stock Alerts

  • Business Reports and Analytics

  • User Management

  • Data Backup Features

  • Additional features introduced from time to time

Features may vary depending on your subscription plan.




5. Subscription and Payments

Some features may require a paid subscription.

By subscribing, you agree to:

  • Pay all applicable fees.

  • Provide accurate payment information.

  • Authorize us to process payments using your selected payment method.

Subscription fees are generally non-refundable unless required by applicable law or otherwise stated in writing.




6. Acceptable Use

You agree not to:

  • Use e-Rekodi for unlawful purposes.

  • Upload malicious software or viruses.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the operation or security of the Services.

  • Copy, reverse engineer, or exploit the platform without authorization.

  • Use the platform to commit fraud or financial crimes.




7. Business Records

You are solely responsible for:

  • The accuracy of inventory records.

  • Sales and purchase information.

  • Customer and supplier information.

  • Tax calculations.

  • Financial reports generated from your data.

e-Rekodi provides tools for record management but does not guarantee the accuracy of information entered by users.




8. Data Ownership

You retain ownership of the business information you upload into e-Rekodi.

By using our Services, you grant us permission to store, process, and secure your data solely for the purpose of providing the Services.

We do not sell your business data to third parties.




9. Privacy

Your use of e-Rekodi is also governed by our Privacy Policy.

We implement reasonable security measures to protect your information; however, no internet-based service can guarantee absolute security.




10. Backups

Where backup services are available, e-Rekodi will make reasonable efforts to maintain your data.

However:

  • Users are encouraged to export and maintain their own backups.

  • We are not liable for data loss resulting from hardware failures, user actions, internet outages, or circumstances beyond our control.




11. Availability

We strive to keep e-Rekodi available at all times.

However, we may suspend or interrupt services for:

  • System maintenance

  • Security improvements

  • Software upgrades

  • Emergency repairs

  • Events beyond our reasonable control




12. Intellectual Property

All software, trademarks, logos, designs, source code, graphics, and content associated with e-Rekodi remain the property of e-Rekodi or its licensors.

You may not copy, reproduce, modify, distribute, or create derivative works without written permission.




13. Third-Party Services

Our platform may integrate with third-party services including payment gateways, email providers, cloud storage providers, and other software.

We are not responsible for the availability or policies of third-party services.




14. Limitation of Liability

To the fullest extent permitted by law, e-Rekodi shall not be liable for:

  • Loss of profits

  • Business interruption

  • Loss of business opportunities

  • Loss of data

  • Indirect or consequential damages

Your use of the Services is at your own risk.




15. Indemnification

You agree to indemnify and hold harmless e-Rekodi, its employees, partners, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your misuse of the Services.

  • Your violation of these Terms.

  • Your violation of applicable laws.




16. Account Suspension or Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms.

  • Engage in fraudulent activities.

  • Threaten the security or stability of our platform.

  • Abuse other users or our support team.




17. Changes to the Services

We may:

  • Add new features.

  • Modify existing functionality.

  • Remove obsolete features.

  • Update subscription plans.

We may also update these Terms from time to time. Continued use of e-Rekodi after changes become effective constitutes acceptance of the revised Terms.




18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Republic of Tanzania.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Tanzania.




19. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

e-Rekodi

Email: support@e-rekodi.com

Website: https://www.e-rekodi.com

Thank you for choosing e-Rekodi to power your business.