Privacy Policy

Your privacy and data protection are important to us.


Privacy Policy

Last Updated: July 19, 2026

Privacy Policy

Last Updated: July 18, 2026

1. Introduction

Welcome to e-Rekodi.

e-Rekodi is a business management system designed to help businesses manage their daily operations, including inventory, sales, purchases, expenses, customers, suppliers, reports, and other business activities.

We respect your privacy and are committed to protecting your personal information and business data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and services.

By using e-Rekodi, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect different types of information to provide and improve our services.

Personal Information

When you create an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Username and password

  • Business name

  • Business address

  • Registration details provided by you

Business Information

e-Rekodi allows you to store business records, including:

  • Product information

  • Inventory records

  • Sales transactions

  • Purchase records

  • Customer information

  • Supplier information

  • Expense records

  • Reports and analytics data

  • Other information you choose to enter into the system

Technical Information

We may collect technical information such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Login activity

  • Usage information

  • Cookies and similar technologies

3. How We Use Your Information

We use collected information to:

  • Create and manage your account.

  • Provide business management services.

  • Store and organize your business records.

  • Generate reports and business insights.

  • Improve system performance and user experience.

  • Provide customer support.

  • Communicate important service updates.

  • Protect against fraud, abuse, and unauthorized access.

  • Maintain security and reliability of our platform.

4. Your Business Data Ownership

Your business information belongs to you.

e-Rekodi does not claim ownership of your:

  • Inventory data

  • Sales records

  • Customer information

  • Supplier information

  • Financial records

  • Business reports

We only process your information to provide the services you request.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure.

Our security practices may include:

  • Secure login protection

  • Password encryption

  • HTTPS secure connections

  • Access control measures

  • Regular system updates

  • Monitoring for suspicious activity

However, no online system can guarantee complete security. Users are responsible for protecting their account passwords and login information.

6. Sharing Your Information

We do not sell, rent, or trade your personal information or business data.

We may share information only when necessary:

  • To provide requested services.

  • With trusted technology providers that support our operations.

  • When required by Tanzanian law or legal authorities.

  • To protect the rights, safety, and security of e-Rekodi and its users.

7. Data Storage and Retention

Your information may be stored on secure servers provided by our hosting partners.

We keep your information only for as long as necessary to:

  • Provide our services.

  • Maintain your account.

  • Meet legal requirements.

  • Resolve disputes.

  • Improve our platform.

If you close your account, you may request deletion of your information, subject to legal and operational requirements.

8. Cookies and Tracking Technologies

e-Rekodi may use cookies and similar technologies to:

  • Keep you logged in.

  • Remember user preferences.

  • Improve website performance.

  • Understand how users interact with our platform.

You can manage cookies through your browser settings. Disabling cookies may affect some features of the system.

9. Third-Party Services

e-Rekodi may use third-party services such as:

  • Hosting providers

  • Payment service providers

  • Email delivery services

  • Analytics tools

  • Other technology providers

These providers may process limited information necessary to deliver their services and are responsible for their own privacy practices.

10. Account Security Responsibilities

You are responsible for:

  • Keeping your password confidential.

  • Using a strong password.

  • Informing us about unauthorized access.

  • Ensuring information entered into your account is accurate.

e-Rekodi is not responsible for losses caused by sharing account credentials.

11. Your Privacy Rights

You may have the right to:

  • Access your personal information.

  • Update incorrect information.

  • Request deletion of your account.

  • Request a copy of your stored information.

  • Ask questions about how your information is handled.

To make a request, contact our support team.

12. Compliance With Tanzanian Laws

e-Rekodi is committed to handling personal information responsibly and following applicable laws and regulations of the United Republic of Tanzania, including requirements related to personal data protection.

13. Children's Privacy

e-Rekodi is intended for business owners and users who are legally able to operate a business.

We do not knowingly collect personal information from children under the age required by applicable laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any changes will be posted on this page with an updated date.

Your continued use of e-Rekodi after changes are published means you accept the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

e-Rekodi

Email: support@e-rekodi.com

Website: https://www.e-rekodi.com

Thank you for trusting e-Rekodi with your business information. We are committed to helping Tanzanian businesses manage their operations while respecting privacy and data security.