Data Protection Policy

Your privacy and data protection are important to us.


Data Protection Policy

Last Updated: July 19, 2026

Data Protection Policy

1. Introduction

At e-Rekodi, we understand the importance of protecting personal and business information.

e-Rekodi is a business management platform that helps businesses manage inventory, sales, purchases, expenses, customers, suppliers, reports, and other business activities.

This Data Protection Policy explains how we protect, manage, and handle information collected and stored through our services.

We are committed to responsible data handling and protecting the confidentiality, integrity, and availability of user information.

2. Scope of This Policy

This policy applies to:

  • e-Rekodi website users.

  • Business account owners.

  • Authorized employees and staff using the system.

  • Customers, suppliers, and other individuals whose information may be stored by users.

3. Types of Data We Protect

e-Rekodi may process and protect:

Account Information

  • Name

  • Email address

  • Phone number

  • Login information

  • Business details

Business Information

  • Products

  • Inventory records

  • Sales transactions

  • Purchase records

  • Expense records

  • Customer information

  • Supplier information

  • Reports and analytics

Technical Information

  • Login records

  • Device information

  • IP address

  • System activity information

4. Data Protection Principles

e-Rekodi follows these principles:

Lawful Processing

We process information only for legitimate purposes required to provide our services.

Data Minimization

We collect and use only information necessary to operate and improve e-Rekodi.

Accuracy

Users are responsible for maintaining accurate business information.

Security

We apply reasonable security measures to protect information from unauthorized access, loss, or misuse.

Confidentiality

We respect the confidentiality of user business information.

5. How We Protect Data

We use security practices including:

  • Secure HTTPS connections.

  • Password protection.

  • Access controls.

  • Regular software updates.

  • Secure database practices.

  • Monitoring for suspicious activities.

6. User Responsibilities

Users are responsible for:

  • Protecting account passwords.

  • Giving access only to authorized users.

  • Entering accurate information.

  • Protecting customer and employee information.

  • Following applicable data protection laws.

7. Data Access Control

Access to business information should only be provided to authorized individuals.

Businesses are responsible for managing employee access permissions and removing access when no longer required.

8. Data Backup

Where backup services are provided, e-Rekodi takes reasonable steps to maintain data availability.

Users should also maintain their own backups where necessary.

9. Data Sharing

e-Rekodi does not sell user information.

Information may only be shared:

  • To provide requested services.

  • With trusted service providers.

  • When required by law.

  • To protect security and prevent fraud.

10. Data Retention

We retain information only for as long as necessary to:

  • Provide services.

  • Maintain accounts.

  • Meet legal obligations.

  • Resolve disputes.

11. Data Breach Response

In the event of a security incident, e-Rekodi will take reasonable steps to:

  • Investigate the issue.

  • Protect affected systems.

  • Reduce potential risks.

  • Notify affected parties where required.

12. Data Deletion

Users may request deletion of their accounts and information.

Some information may be retained where required by law or necessary for legitimate business purposes.

13. Compliance With Tanzanian Laws

e-Rekodi is committed to responsible data handling and compliance with applicable data protection requirements in the United Republic of Tanzania.

14. Changes to This Policy

We may update this Data Protection Policy from time to time.

Changes will be published with an updated date.

15. Contact Us

For questions regarding data protection, contact:

e-Rekodi

Email: support@e-rekodi.com

Website: https://www.e-rekodi.com

We are committed to protecting your information and providing a secure business management platform for businesses in Tanzania.