Our Terms and Conditions

Welcome to emaketi.com. By accessing or using our platform, you agree to comply with these Terms and Conditions. These rules apply to all users, including buyers, individual sellers, and vendors. They also define the responsibilities of emaketi.com in facilitating a safe, transparent, and efficient marketplace.

1. Platform Responsibilities

emaketi.com provides a digital platform that connects buyers and sellers across Tanzania. The platform is responsible for:

• Maintaining website functionality, accessibility, and security.

• Offering tools for listing, searching, and communicating.

• Enforcing rules, policies, and community guidelines.

• Protecting user data in accordance with applicable privacy standards.

• Monitoring, reviewing, and removing content that violates laws or platform policies.

Note: While emaketi.com facilitates transactions, it does not own, sell, or guarantee the products or services listed.

2. Seller Responsibilities

Sellers on emaketi.com include individual sellers and vendors (businesses). All sellers are responsible for:

• Accurate Listings: Providing truthful information including titles, descriptions, images, prices, and stock availability.

• Legal Compliance: Listing only items or services that they are legally allowed to sell.

• Quality & Authenticity: Ensuring products or services match descriptions and images. Any defects or limitations must be disclosed.

• Communication: Responding promptly and respectfully to buyer inquiries.

• Transaction Fulfillment: Managing payments, delivery, and returns according to agreed terms.

• Account Security: Maintaining the integrity of their accounts and avoiding fraudulent activities.

• Dispute Resolution: Addressing complaints and conflicts fairly and promptly.

Consequences: Violations may result in listing removal, account suspension, or permanent banning.

3. Buyer Responsibilities

Buyers are responsible for:

• Accurate Information: Providing correct contact, delivery, and payment details.

• Honest Intentions: Only making inquiries and purchases in good faith.

• Communication: Engaging respectfully and responding to seller queries.

• Payment & Transactions: Completing payments as agreed and following transaction terms.

• Verification: Carefully reviewing listings before completing transactions.

• Safe Practices: Taking precautions during in-person meetings or payments.

• Reporting Issues: Using platform tools to report fraud or suspicious activity.

4. Prohibited Activities

Users must not:

• Post illegal, counterfeit, or restricted items.

• Engage in fraud, misrepresentation, or deceptive practices.

• Manipulate listings, reviews, or platform functionality.

• Share login credentials or misuse accounts.

• Harass, threaten, or discriminate against other users.

5. Transactions

All transactions are conducted directly between buyers:

• Does not guarantee payment, delivery, or product quality.

• Is not responsible for disputes arising from transactions.

• Encourages users to exercise due diligence when engaging with each other.

6. Liability

• emaketi.com is not liable for losses, damages, or disputes resulting from user actions or external factors.

• Users assume responsibility for their own decisions and interactions on the platform.

7. Community Impact

When all users and the platform act responsibly:

• Trust and safety are enhanced.

• Local businesses and entrepreneurs thrive.

• Fair, transparent trade is encouraged.

• Digital inclusion and access to e-commerce increase.

• Conflicts and misunderstandings are minimized.

• emaketi.com’s reputation grows as a reliable marketplace.

Proudly saying:  We are e-maketi

8. Changes to Terms

emaketi.com may update these Terms and Conditions at any time. Users are encouraged to review them regularly. Continued use of the platform constitutes acceptance of any changes.

9. Governing Law

These Terms and Conditions are governed by the laws of Tanzania. Any disputes arising from platform use shall be resolved under Tanzanian jurisdiction.