At e-maketi.com, we are committed to protecting the privacy and personal information of everyone who uses our marketplace. This includes buyers, sellers, and visitors. We follow strong security practices to ensure your information remains safe, private, and used only for the right purposes.

1. Information We Collect

We only collect information needed to run the marketplace, such as:

• Name

• Email address

• Phone number

• Login details (securely encrypted)

• Seller registration details

• Delivery or contact information (when placing orders)

• Listings or products you upload

• Messages or inquiries you send

• Device or browser information (for security)

We do not collect unnecessary or sensitive personal information.

2. How We Use Your Information

Your information is used to:

• Create and manage your e-maketi.com account

• Allow you to buy, sell, or list products

• Process orders and transactions

• Improve website performance and user experience

• Communicate updates, notifications, or support messages

• Prevent fraud and secure our platform

• Comply with Tanzanian laws and regulations

We never sell or rent your data to third parties.

3. How We Protect Your Data

At e-maketi.com, your information is protected using:

• Encrypted passwords

• Secure servers & firewalls

• HTTPS secure browsing

• Regular security updates

• Limited internal data access

• Fraud and spam prevention tools

We take all reasonable steps to keep your information safe.

4. Cookies & Tracking

We use cookies to:

• Remember your login

• Improve browsing experience

• Display relevant content

• Analyze website performance

You may disable cookies anytime in your browser settings, but some features may not work correctly.

5. When Your Data is Shared

We only share your information with trusted service providers, such as:

• Payment processors (e.g., mobile money, bank payment services)

• Email or SMS providers

• Logistics or delivery partners (if applicable)

• Security and verification services

They must follow strict rules and cannot use your data for anything else.

6. Your Rights as a User

As a user of e-maketi.com, you have the right to:

• Access your personal information

• Request correction or updates

• Request deletion of your account

• Withdraw consent at any time

• Ask how your data is used

• Request copies of your information

You can contact us anytime for assistance.

7. Data Retention

We keep your information only as long as needed to:

• Maintain your account

• Complete transactions or orders

• Follow Tanzanian law

• Resolve disputes or security issues

If you close your account, we will delete your personal information as allowed by law.

8. Contact Us

If you have questions or need to request anything regarding your privacy, contact us:

📧 support@e-maketi.com
🌍 www.e-maketi.com

We are committed to protecting your privacy and ensuring your data is handled with care.